Cookies Policy
Last updated: May 2026
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work efficiently, as well as to provide information to the website owner. Cookies can be “persistent” (remaining on your device until deleted or expired) or “session” cookies (deleted when you close your browser). Strictly necessary cookies do not require your consent under the Privacy and Electronic Communications Regulations (PECR), as they are essential for the operation of our website or to provide a service you have requested. Where these cookies involve personal data, we rely on our legitimate interests under Article 6(1)(f) UK GDPR.
All other cookies will only be placed on your device with your consent. We obtain your consent via our cookie banner before placing any non-essential cookies. Consent must be freely given, specific, informed and unambiguous.
2. Do You Use Similar Technologies?
We may also use similar technologies such as local storage, session storage, pixels, tags, scripts or other technologies. These technologies operate in a similar way to cookies and may store or access information on your device. Where these technologies are not strictly necessary, we will obtain your consent before using them.
3. How We Use Cookies
Trusted Psychologists uses cookies for the following purposes:
- Essential operation of the website
- Remembering your preferences and settings
- Understanding how visitors use our site (analytics)
- Ensuring the security of the website
For more information on the detailed use of each cookie, see our tables below.
4. Types of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be switched off. As a result, these cookies are always automatically enabled, to make sure our website works sufficiently. Some examples of uses of essential cookies include the distribution of website traffic across multiple servers – without the website speed being affected.
| Cookie Name | Provider / Domain | Purpose | Duration | ||
| wordpress_* | WordPress | Authentication and login session | Session | ||
| wp-settings-* | WordPress | User interface settings | 1 year | ||
| PHPSESSID | Server | Maintains user session state | Session | ||
| CookieConsent | Trusted Psychologists via trustedpsychologists.co.uk | Used to store the user’s cookie consent preferences, including whether the user has accepted, rejected or customised non-essential cookies. | 1 year | ||
| _scc_session | Trusted Psychologists via .trustedpsychologists.co.uk (Cookie Serve) |
| 20 minutes | ||
| __cf_bm | Cloudflare via the domain trustedpsychologists.co.uk | Used for bot management and website security by distinguishing between human visitors and automated traffic. | 30 minutes |
4.2 Functional Cookies
These cookies allow the website to remember choices you make and provide enhanced functionality.
| Cookie Name | Provider | Purpose | Duration |
| elementor | Elementor | Page builder preferences | Never |
| wpEmojiSettingsSupports | WordPress via the domain trustedpsychologists.co.uk | Used by WordPress to determine whether the user’s browser can properly display emojis. | Session |
| trustedsite_tm_float_seen | TrustedSite via the domain trustedpsychologists.co.uk | Used to remember whether the user has seen the TrustedSite trust badge or floating trustmark. | Session |
| trustedsite_visit | TrustedSite via the domain trustedpsychologists.co.uk | Used to verify website trust and security features provided by TrustedSite. | 24 hours |
4.3 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.
| Cookie Name | Provider / Domain | Purpose | Duration |
| _ga | Google Analytics via the domain trustedpsychologists.co.uk | Distinguishes users for analytics | 2 years |
| _ga_* | Google Analytics | Maintains analytics session state | 2 years |
| _gid | Google Analytics | Distinguishes users | 24 hours |
| _tccl_visit | Trusted Psychologists via the domain ‘.trustedpsychologists.co.uk’ and ‘trustedpsychologists.co.uk’ | Records information about website visits and visitor activity for analytics purposes. | 30 minutes |
| _tccl_visitor | Trusted Psychologists via the domain ‘.trustedpsychologists.co.uk’ and ‘trustedpsychologists.co.uk’ | Used to identify repeat visitors and to support analytics reporting. | 1 year |
| _hjSessionUser_3357678 | Hotjar via the domain .trustedpsychologists.co.uk | Used to recognise returning users and associate behaviour with a unique user ID for analytics purposes. | 1 year |
4.4 Advertising Cookies
We also use advertising cookies. These cookies track your visits to our website, including the pages you visit, and any links you have followed from said pages. This information is then used to display adverts to you, based on what we have learned about your preferences from these cookies. These cookies are only placed on your device where you have provided consent.
Information collected through cookies and similar technologies may be processed by third-party providers (such as analytics or advertising partners), even where the cookies themselves are first-party cookies. These providers may use this information to help us analyse website usage or deliver relevant content or adverts.
4.5 Third-Party Cookies
Third party cookies are not set by us, but are set by other domains than the website you visit. These cookies are placed on website visitors’ devices by third-party outlets. Common examples of these third parties can include social media platforms, analytical providers, and advertising networks.
We use third-party providers who may set cookies or process information collected through cookies and similar technologies. Certain third party cookies and tracking technologies may be present on the website but are blocked unless and until the user provides consent.
We do not control the use of cookies by third parties and recommend reviewing their respective privacy and cookie policies for further information.
Some third-party providers may transfer your data outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK data protection laws.
We work with the following third-parties who may use the following cookies:
| Cookie Name | Provider | Purpose | Duration |
| mc_* | Mailchimp | Email marketing tracking | 2 years |
| _ga (Analytical Cookie) | Google Analytics via the domain .cookiebot.com | Used by Cookiebot in conjunction with Google Analytics to distinguish users, monitor interactions with the consent management platform and generate analytical information regarding user behaviour and consent interactions. | 2 years |
| _hjSessionUser_3357678 (Analytical Cookie) | Hotjar via the domain cookiebot.com | Used by Hotjar, via Cookiebot infrastructure, to recognise returning users and associate user behaviour with a unique identifier for analytics and website performance monitoring purposes. | 1 year |
| AWSALB (Essential Cookie) | Amazon Web Services via the domains www.trustedsite.com and cdn.ywxi.net | Used by Amazon Web Services in connection with TrustedSite infrastructure to distribute website traffic across multiple servers and improve the reliability and performance of third party services. | 7 days |
| AWSALBCORS (Essential Cookie) | Amazon Web Services via the domain www.trustedsite.com | Used alongside AWSALB by Amazon Web Services to maintain load balancing functionality and ensure compatibility with modern browser cross-origin resource sharing (CORS) requirements for third party services. | 7 days |
| _fbp (Advertising Cookie) | Meta via the domain .cookiebot.com | Used by Cookiebot in conjunction with Meta/Facebook services to support advertising, marketing attribution and tracking the effectiveness of advertising campaigns across websites and services | 3 months |
| gcl_au (Advertising Cookie) | Google via the domain .cookiebot.com | Used by Cookiebot in conjunction with Google advertising services to measure advertising effectiveness and support marketing attribution across websites and services. | 3 months |
| _rdt_uuid (Advertising Cookie) | Reddit via the domain .cookiebot.com | Used by Cookiebot in conjunction with Reddit advertising services to identify browsers and support marketing attribution and advertising performance monitoring. | 3 months |
| _uetmsclkid (Advertising Cookie) | Microsoft via the domain .cookiebot.com | Used by Cookiebot in conjunction with Microsoft advertising services to store a unique click identifier for tracking advertising campaign performance. | 3 months |
| _uetvid (Advertising Cookie) | Microsoft via the domain .cookiebot.com | Used by Cookiebot in conjunction with Microsoft advertising services to track visitors across websites for advertising and remarketing purposes. | 16 days |
| AMP_7041823e70 (Advertising Cookie) | AMP via the domain .cookiebot.com | Used by Cookiebot in conjunction with AMP services to support analytics, visitor tracking and marketing-related functionality across sessions. | 1 year |
| AMP_MKTG_7041823e70 (Advertising Cookie) | AMP via the domain .cookiebot.com | Used by Cookiebot in conjunction with AMP marketing services to support advertising attribution and visitor tracking for marketing purposes. | 1 year |
| cb_mktg (Advertising Cookie) | Cookiebot via the domain .cookiebot.com | Used to store marketing consent preferences and marketing-related tracking settings selected by the user through the Cookiebot consent management platform. | 1 year |
| CrossConsent (Essential Cookie) | Cookiebot via the domain .cookiebot.com | Used to store and synchronise user consent preferences across domains and services managed through the Cookiebot consent management platform. | 1 year |
| dd_anonymous_id (Analytical Cookie) | Datadog via the domain .cookiebot.com | Used by Cookiebot in conjunction with Datadog services to collect anonymised analytics and monitor website and consent platform performance and stability. | 1 year |
| FPID (Analytical Cookie) | Google via the domain .cookiebot.com | used by Cookiebot in conjunction with Google services to store a unique visitor identifier for analytics, consent interaction monitoring and measurement purposes. | 2 years |
5. What Similar Technologies Do You Use?
In addition to cookies, we also use similar technologies as listed below. These technologies store information on your device in a similar way to cookies and are used to ensure the website functions properly.
| Name | Technology Type | Purpose | Duration |
| lastExternalReferrerTime | Local Storage | Used to store the timestamp of the user’s previous external referrer visit in order to support core website functionality and referral tracking. | Persistent until manually cleared |
| lastExternalReferrer | Local Storage | Used to store information regarding the external website or source that referred the user to the website in order to support core website functionality and referral tracking. | Persistent until manually cleared |
| _grecaptcha | Local Storage | Used by Google reCAPTCHA to provide spam and abuse protection, distinguish legitimate users from automated activity and support website security. | 6 months |
While we aim to keep the above lists accurate and up to date, cookies and similar technologies used on our website may change from time to time. As a result, the above lists may not always reflect all cookies in use at any given moment. We encourage you to review this policy regularly for updates.
6. Managing Your Cookie Preferences
You are able to control your use of cookies on our website. You can do the following:
- Reject all non-essential cookies;
- Select certain cookies you wish to use, and reject other cookies and;
- [Deactivate the use of third-party cookies]
You can withdraw or change your consent at any time by [INSERT STEPS e.g., clicking the “cookie settings” button available on our website.]
To decide which cookies our website sets, follow the below steps:
- [INSERT THE STEPS TO CONTROL THESE COOKIES]
Our cookie banner provides equal prominence to “Accept All” and “Reject All” options. Non-essential cookies are not pre-ticked and will not be placed on your device unless you actively opt in.
Please note:
- Rejecting non-essential cookies will not affect the core functionality of our website.
- Strictly necessary cookies cannot be disabled via our cookie tool.
Browser settings
You may also adjust your browser settings to block or delete cookies. However, blocking essential cookies via your browser may impact website functionality.
Most browsers allow you to view, manage, delete and block cookies for a website. Be aware that if you delete all cookies, any preferences you have set will be lost, including the ability to opt-out from cookies as this function itself requires a cookie to be set.
Instructions for common browsers:
- Google Chrome: Settings > Privacy and security > Cookies and other site data
- Safari: Preferences > Privacy > Manage Website Data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Microsoft Edge: Settings > Cookies and site permissions
7. Google Analytics Opt-Out
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout. This prevents Google Analytics JavaScript from sharing information with Google Analytics about visits activity.
8. What is the Expiry Period for your cookies?
Each cookie’s duration is set out in the table above. Some cookies are session cookies (which expire when you close your browser), and others are persistent cookies (which remain on your device for a defined period).
9. Updates to This Policy
We may update this Cookies Policy from time to time to reflect changes in technology, legislation or our data practices. Any changes will become effective when we post the revised policy on this page with an updated date. We encourage you to review this page periodically.
10. Contact Us
If you have any questions about our use of cookies, please contact us:
Trusted Psychologists
Email: info@trustedpsychologists.co.uk
Website: trustedpsychologists.co.uk